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We care about the protection of your personal data; therefore, when processing personal data, we comply with the requirements of the EU General Data Protection Regulation and other legal acts. By implementing the applicable requirements in this Privacy Policy, we provide you with information about the processing of personal data performed by NERINGA HOTEL UAB, the purposes of data processing, data recipients, rights of data subjects and other conditions of personal data processing.

The data controller that determines the purposes and means of processing your personal data is NERINGA HOTEL UAB (legal entity code 302547380, address Gedimino pr. 23, 01103 Vilnius, telephone +370 5212228, e-mail hotel@neringavilnius.com).

It is important that you read this privacy policy carefully, as it applies to individuals when they visit our website, order services, communicate with us, and otherwise provide personal data. Please check the current version of this document regularly, as its content may change in the future.

Terms used in the privacy policy are understood as they are defined in the Regulation.

Provision of hotel services

We can receive your personal data after you fill out inquiry or reservation forms on the website, submit an order to purchase our services or contact us in another way, fill out a registration card and submit data upon arrival at the hotel, as well as by communicating with us through social networks, and using hotel room lock cards. We may also receive your personal data indirectly through the online booking channel that you use to make a reservation at our hotel.

If you have ordered our hotel services, we will keep the personal data you provide for a period of 5 years. The purpose of data processing is the provision of hotel services, and the basis is the performance of the contract with you (Article 6, Paragraph 1, Point b of the Regulation). If we do not receive the requested personal data, we would not be able to provide the services.

After ordering hotel services together with breakfast, we will transfer the name, surname, and room number of the guest to the catering company UAB NERINGOS RESTORANAS, so that it can ensure proper accounting of the breakfast.

Selection of candidates for employees

If you have submitted your CV, cover letter, and/or other documents or data to participate in job opening, your voluntarily submitted and other personal data mentioned below will be processed for the purpose of conducting the selection of employees.

For the purpose of conducting the selection, we will process your personal data until we decide to hire a specific candidate, their trial period ends, or we decide to end the selection without selecting any candidate, but no longer than six months after receiving the data.

We will process your personal data on the basis of your consent to participate in the selection. Providing your personal data to participate in the selection is voluntary, but if you do not provide the requested data, we will not be able to assess the suitability of your candidacy.

We would like to inform you that by using the right granted by the legal acts regulating the protection of personal data, your previous employers may be contacted and asked for their opinion on your qualifications, professional abilities, and professional qualities. However, your current employer will not be contacted without your consent.

We may transfer your data for processing to third parties who help us carry out the selection of candidates or who provide us with services related to the selection, evaluation of candidates, and internal administration. In each case, we only provide the data processor with as much data as is necessary to fulfill a specific order or provide a specific service. The data processors we employ can process your personal data only according to our instructions and cannot use them for other purposes. In addition, they are required to ensure the security of your data in accordance with applicable legislation and data processing agreements concluded with us.

Sending newsletters and other direct marketing

If you are our customer, have subscribed to our newsletter on our website, or have otherwise expressed your will to receive direct marketing material, your voluntarily provided personal data, including your email address and telephone number, will be used via social networks, media channels and other similar electronic communication channels could provide you with information about goods and services, news, promotions, events, or other information constituting direct marketing.

As permitted by law, we may send direct marketing materials to existing customers. You can object to such direct marketing by noting it in the contract being concluded, expressing it through the contact details specified in this Privacy Policy, as well as by clicking on the link at the end of e-mails that sending direct marketing.

Your personal data for the purpose of direct marketing will be processed for 3 years from the date of consent or the end of the relationship with you.

Each email sent to you will include an option to opt out of direct marketing communications. You can also refuse them or withdraw your consent by contacting the company using its contact details.

Administration of complaints, inquiries or orders

If you submitted a complaint, claim, inquiry, or order by e-mail, in writing or in another way, your voluntarily provided personal data will be processed for the purpose of administering this complaint, claim, inquiry, or order.

If your complaint or claim is related to a potential dispute, possible damage, etc., as well as if a contractual relationship arises during the execution of the order, your personal data may be stored for a maximum period of 10 years. If the personal data related to the complaint or claim is not related to a possible dispute, it will be deleted within a shorter period when it is no longer necessary to achieve the purpose.

The processing of your personal data will be based on the expression of your free will, i.e. consent; however, in certain cases, the basis for further storage of the complaint may be a legal act.

Conclusion and execution of contracts with natural persons

We will keep personal data processed for the purpose of concluding and executing contracts with natural persons for 10 years from the end of the contractual relationship. We will process your personal data on the basis of the performance of the contract to which you are a party, as well as to take action at your request before concluding the contract. We may ask for your consent to perform certain individual actions, and we may also be required to fulfill legal obligations; for example, provided for in legal acts regulating the payment of taxes. For the stated purpose, we will process your personal data, which you will provide directly before concluding the contract and during the performance of the contract. If you do not provide this data, we would not be able to conclude and execute the contract.

Conclusion and execution of contracts with legal persons

For the purpose of concluding and executing contracts with legal entities, we will keep the personal data of employees and representatives of the other country for 10 years from the end of the contractual relationship. The basis for data processing is legitimate interest. Without processing the personal data of the country’s representatives, we would not be able to conclude and execute a contract with the legal entity they represent.

Communication by e-mail

The basis for the processing of your personal data provided in the course of electronic communication is your free expression to carry out communication by electronic mail and to provide certain data in it, that is, consent. If you communicate with the Companies via employees of companies with which we have or may have contractual relations, the basis for the processing of your data provided during electronic communication may be a legitimate interest.

In addition to the purpose of concluding and executing the contract, your data is also processed for the purpose of internal administration.

Your e-mail address, the content of correspondence, and related data are processed in accordance with the principle of proportionality. This data will primarily be visible to the person with whom you communicate directly by e-mail. However, in certain cases, your correspondence may be read and processed by other employees; for example, for the investigation of possible violations of legal acts or internal rules, their implementation, replacement of an employee and related purposes and in similar situations.

Use of social networks

All information you submit through social media (including messages, use of the Like and Follow boxes, and other communications) is controlled by the social network operator.

Our website has an account on the social network Facebook, whose privacy notice can be found at https://www.facebook.com/privacy/explanation.

We recommend that you read the privacy notices of third parties and contact the service providers directly if you have any questions about how they use your personal data.

Provision of Personal Data to Data Recipients

Your personal data may be provided:

For IT, server, mail, archiving, marketing, accounting, postal, and courier service providers;
Notaries, bailiffs, lawyers, lawyers, consultants, auditors, and debt collection companies;
To state institutions, law enforcement and supervisory institutions, courts, and other institutions dealing with disputes;
We may transfer personal data to other group companies (UAB NERINGOS VIEŠBUTIS and UAB NERINGOS RESTORANAS) so the companies can work together in one group and achieve common goals;
To potential or existing transferees of our business or part thereof, or their authorized consultants or individuals.

What are the personal data protection principles we follow?

When collecting and using your personal data provided by you, as well as your personal data obtained from other sources, the following principles are observed:

Your personal data is processed in a legal, fair, and transparent manner (principle of legality, fairness and transparency);
Your personal data is collected for established, clearly defined, and legitimate purposes and is not further processed in a manner incompatible with those purposes (principle of purpose limitation);
Your personal data is adequate, appropriate, and only necessary to achieve the purposes for which it is processed (principle of reducing the amount of data);
Processed personal data is accurate and updated when necessary (principle of accuracy);
Your personal data is stored in such a form that personal identity can be determined no longer than is necessary for the purposes for which your personal data is processed (principle of limitation of storage duration);
Your personal data is processed in such a way that adequate security of personal data is ensured through the application of appropriate technical or organizational measures, including protection against unauthorized or unlawful data processing and against accidental loss, destruction, or damage (principle of integrity and confidentiality).

Implementation of data subject rights

We inform you that you have the following data subject rights: the right to know (be informed) about the processing of your data; the right to access the processing of your personal data; the right to demand correction of data; the right to request the deletion of data (the right to be forgotten); the right to restrict data processing; the right to data portability; the right to object to the processing of personal data when the data is processed on the basis of legitimate interest; the right to submit a complaint to the State Data Protection Inspectorate.

To be able to implement the rights of your data subjects, it is necessary to establish your identity. If your identity is not established, it will not be possible to make sure that the person whose personal data is being processed is really applying, and therefore it will not be possible to exercise your rights.

It may be refused to consider a request received from you regarding the exercise of rights or an appropriate fee may be requested for it, if the request is clearly unfounded or excessive, as well as in other cases established by legal acts.

If you would like to exercise your data subject rights or have other questions regarding the processing of your personal data, please contact us using the following contact details: hotel@neringavilnius.com or submit/send questions and queries to the company address stated at the beginning of this policy.

Privacy Policy

We care about the protection of your personal data; therefore, when processing personal data, we comply with the requirements of the EU General Data Protection Regulation and other legal acts. By implementing the applicable requirements in this Privacy Policy, we provide you with information about the processing of personal data performed by UAB NERINGOS RESTORANAS, the purposes of data processing, data recipients, rights of data subjects, and other conditions of personal data processing.

The data controller, which determines the purposes and means of processing your personal data, is UAB NERINGOS RESTORANAS, legal entity code 126366155, Gedimino pr. 24, Vilnius, phone +370 678 155 69, e-mail mail pardavimai@neringavilnius.com).

It is important that you read this privacy policy carefully, as the conditions set out in it apply to natural persons when visiting our website www.neringavilnius.com, ordering services, communicating with us, and otherwise providing personal data. Please check the current version of this document regularly, as its content may change in the future.

Terms used in the privacy policy are understood as they are defined in the Regulation.

Provision of restaurant services

We can receive your personal data from you on our website, by phone call, or e-mail after making a table reservation. We can also receive your name, surname, room number, and reservation time data indirectly, from the hotel where you stayed, to be able to reserve a table for you. In addition, at your request, we can transfer the account data to the hotel where you stayed.

For table reservations, we will store the personal data received from you for a period of 1 year. To account for breakfast, we store your name, surname, and room number received from the hotel for 1 day.

The purpose of data processing is the provision of restaurant services, and the basis is the performance of the contract with you (Article 6, Paragraph 1, Point b of the Regulation). Without receiving and processing your personal data, we would not be able to provide services.

Ensuring the safety of property and persons

To ensure the safety of property and persons, the Company carries out video surveillance inside the restaurant premises (open and closed halls) and at the entrance. Video surveillance is carried out on the basis of legitimate interest. Videos are stored for 15 calendar days.

Selection of candidates for employees

If you have submitted your CV, cover letter, and/or other documents or data to participate in a job opening, your voluntarily submitted and other personal data mentioned below will be processed for the purpose of conducting the selection of employees.

For the purpose of conducting the selection, we will process your personal data until we decide to hire a specific candidate, their trial period ends, or we decide to end the process without selecting any candidate, but no longer than six months after receiving the data.

Sending newsletters and other direct marketing

If you are our customer, have subscribed to our newsletter on our website, or have otherwise expressed your will to receive direct marketing material, your voluntarily provided personal data, including your email address and phone number, will be used via social networks, media channels and other similar electronic communication channels to provide you with information about goods and services, news, promotions, events, or other information constituting direct marketing.

Your personal data. for the purpose of direct marketing, will be processed for 3 years from the date of consent or the end of the relationship with you.

Each email sent to you will include an option to opt out of direct marketing communications. You can also refuse them or withdraw your consent by contacting the company using its contact details.

Administration of complaints, inquiries, or orders

The processing of your personal data will be based on the expression of your free will, i.e. consent; however, in certain cases, the basis for further storage of the complaint may be a legal act.

Conclusion and execution of contracts with natural persons

Conclusion and execution of contracts with legal persons

Communication by e-mail

The basis for the processing of your personal data provided in the course of electronic communication is your free expression to carry out communication by electronic mail and to provide certain data in it, that is, consent. If you communicate with the Company via employees of companies with which we have or may have contractual relations, the basis for processing your data provided during electronic communication may be a legitimate interest.

In addition to the purpose of concluding and executing the contract, your data is also processed for the purpose of internal administration.

Use of social networks

All information you submit through social media (including messages, use of the Like and Follow boxes, and other communications) is controlled by the operator of the social network.

Our website has an account on the social network Facebook, whose privacy notice can be found at https://www.facebook.com/privacy/explanation.

We recommend that you read the privacy notices of third parties and contact the service providers directly if you have any questions about how they use your personal data.

Provision of personal data to data recipiens

Your personal data may be provided:

For IT, server, mail, archiving, marketing, accounting, postal, and courier service providers;
Notaries, bailiffs, lawyers, lawyers, consultants, auditors, and debt collection companies;
To state institutions, law enforcement and supervisory institutions, courts, and other institutions dealing with disputes;
We can transfer personal data to other group companies (UAB NERINGOS VIEŠBUTIS and UAB NERINGA HOTEL) so the companies can work together in one group and achieve common goals;
To potential or existing transferees of our business or part thereof, or their authorized consultants or individuals.

What are the personal data protection principles we follow?

When collecting and using your personal data provided by you, as well as your personal data obtained from other sources, the following principles are observed:

Your personal data is processed in a legal, fair, and transparent manner (principle of legality, fairness and transparency);
Your personal data is collected for established, clearly defined, and legitimate purposes and is not further processed in a manner incompatible with those purposes (principle of purpose limitation);
Your personal data is adequate, appropriate, and only necessary to achieve the purposes for which it is processed (principle of reducing the amount of data);
Processed personal data is accurate and updated when necessary (principle of accuracy);
Your personal data is stored in such a form that personal identity can be determined no longer than is necessary for the purposes for which your personal data is processed (principle of limitation of storage duration);
Your personal data is processed in such a way that adequate security of personal data is ensured through the application of appropriate technical or organizational measures, including protection against unauthorized or unlawful data processing and against accidental loss, destruction, or damage (principle of integrity and confidentiality).

Implementation of data subject rights

It may be refused to consider a request received from you regarding the exercise of rights, or an appropriate fee may be requested for it, if the request is clearly unfounded or excessive, as well as in other cases established by legal acts.

If you would like to exercise your data subject rights or have other questions regarding the processing of your personal data, please contact us using the contact details provided on the website www.neringavilnius.com or submit/send questions and queries to the company address indicated at the beginning of this policy.